• 2016 Forum

    Team members introduce their process areas at the 2016 Financial Forum

  • P-to-P members

    Members of the Financial Internal Controls P-to-P Team at the Current State Conversation meeting.

  • AIMS team celebration

    The AIMS Customer Support Process Team celebrates a successful project.

  • Administrative Improvement Award Winners

    APR Staff Jim Thompson and Nevin Olson with the Administrative Improvement Award winning team from WSLH

  • departmental cashiering team

    The departmental cashiering team celebration


APR was a project initiated in 2007 to improve complicated, cross-campus processes. Now firmly established as a unit reporting to the Vice Chancellor for Finance and Administration, APR has helped apply process improvement methodologies at every level across campus.

There is always challenge in effecting culture change. At UW-Madison, we have a deeply-rooted commitment to decentralization, and it serves us well in many ways. It does, however, make standardization, internal communication and change extremely difficult. APR works with campus leaders to tell the story of culture change and develop strategies for moving improvement forward at all levels of the university.

APR has created a reputation for success in improving how we deliver effective administrative services to the campus community and changing how we do our work. We have grown slowly – adding skills through training and practice, so we are now able to assist campus in improving processes at the departmental/divisional level, across campus and at the enterprise level.

Have a project in mind? Please get in touch with us. We look forward to hearing from you!

Administrative News