• campus forum may 2013

    Campus Forum on Enterprise IT Decision Making, May 2013

  • brainstorming notes

    Brainstorming with the Housing Apartment Turnover team

  • kaizen charts

    Charts from a Kaizen project

  • kaizen group

    The Transportation Services event preparation team

  • Lean Six Sigma Training

    Lean Six Sigma Training

Welcome!

Please note: You've arrived at a new site for APR, launched in March 2014. If you are looking for specific materials or information and are having trouble finding what you need, or if you just have general feedback on the new site, please don't hesitate to contact the APR Communications Officer, Janet DesChenes

APR was a project initiated in 2007 to improve complicated, cross-campus processes. Now firmly established as a unit reporting to the Vice Chancellor for Finance and Administration, APR has helped apply process improvement methodologies at every level across campus.

There is always challenge in effecting culture change. At UW-Madison, we have a deeply-rooted commitment to decentralization, and it serves us well in many ways. It does, however, make standardization, internal communication and change extremely difficult. APR works with campus leaders to tell the story of culture change and develop strategies for moving improvement forward at all levels of the university.

APR has created a reputation for success in improving how we deliver effective administrative services to the campus community and changing how we do our work. We have grown slowly – adding skills through training and practice, so we are now able to assist campus in improving processes at the departmental/divisional level, across campus and at the enterprise level.

Have a project in mind? Please get in touch with us. We look forward to hearing from you!

Administrative News